Terms and Conditions

Website design and development Terms and Conditions
These terms and conditions are applicable to all development and web design projects that are undertaken by Conkurent, LLC, unless otherwise stated in official correspondence.

1. Acceptance. Terms and conditions must be signed by the Client prior to submitting the work to Conkurent, LLC and work commencing. If the Client has any uncertainties about Terms and Conditions or appliance of Terms and Conditions to his project, Client must clarify the details before submitting the project to Conkurent, LLC. Alternatively, by paying advance fee, the Client agrees to Terms and Conditions.
2. Charges.
   • Charges for the services are defined in the project quotation prepared by Conkurent, LLC and are sent to the Client by e-mail. Quotation remains valid within 14 days, and Conkurent, LLC reserves the right to alter the charges amount after quotation expires.
   • All ready products are subject for full advance fee. All website design and development services are the subject for variable advance fee, unless otherwise agreed by the Client and Conkurent,LLC. Balance payment is due after completion of the work prior to release of the materials or server upload. Charges for the project do not cover release of source flash or png files, and these files are subject for extra fees.
   • Invoices are provided by Conkurent, LLC prior to work commencing. Payment for the services is due by PayPal payment processor or by Credit/Debit card. Payment references are available on invoices.
   • All fees referred to in these terms and the offer are exclusive of Value Added Tax or its equivalents.
   • If payment is not received in due payment date, the Client will be charged a penalty and a compensation fee. A penalty is interest on the unpaid amount, paid monthly in amount of 8% of unpaid amount. Compensation amount varies upon total project cost.
   • If payment or compensation is not received by due date, Conkurent, LLC reserves the right to terminate User Service agreement, unless charges are paid in full.
3. Client review. Conkurent, LLC provides the Client with an opportunity to review the materials related to the project on development and design stages, and after overall work completion. At work completion, the project materials are considered accepted and approved unless the Client notifies Conkurent, LLC otherwise within 14 days after the date the materials are supplied to the client.
4. Project scheduling. The date of the work completion is agreed by Conkurent, LLC and the Client on the stage of submitting the project to Conkurent, LLC.. Conkurent, LLC provides a ready project by the specified date, unless it has been altered by the agreement with the Client. During the design and development stage Conkurent, LLC may request materials from the Client, such as content, sound or image files or other website content. If requested material is not provided within the agreed term, Conkurent, LLC reserves the right to revise the date of work completion and final project charges.
5. Termination. The termination of services provided by Conkurent, LLC must be requested by the Client in a written form and is deemed to be effective on receipt of written request. If request is received prior to schedule date of work commencing, the Client receives refund excluding bank fees and a penalty in amount of 10% of total project cost. If request is received on the development stage, all advance payments are non-refundable. Payments for hosting services are non-refundable. On purchase of a ready product, the Client obtains 14-days money-back guarantee.
6. Copyright. The Client retains copyrights to files, data and graphic images, provided to Conkurent, LLC, and grants Conkurent, LLC the rights to use such materials. The Client is responsible for granting Conkurent, LLC permissions to use these materials and agrees to hold Conkurent, LLC harmless from any claims resulting from the Clients’ inability to obtain necessary permissions. By agreeing with Terms and Conditions, the Client guarantees that he possesses all necessary permissions and authorities. Conkurent, LLC reserves the right to request the evidence of these.
7. Post project alterations. Conkurent, LLC is not responsible for any subsequent alterations made by the Client or any third party after supplying the ready project to the Client. On request of the Client, Conkurent, LLC may provide post project alterations. Such alterations will be the subject to additional charges.
8. Liability. Conkurent, LLC is not responsible for any consequent or indirect damages that may be the result of use of its products or services, including delays, data loss or service interruption. The Client agrees that Conkurent, LLC is not responsible for any external force-major factors that may result in termination of service. Conkurent, LLC makes no warranties for the provided services and products other than technical errors or oversights.
9. General. Terms and Conditions supersede all previous agreements or understanding. By signing Terms and Conditions or paying advance fee the Client substitutes his agreement to Terms and Conditions.